Frequently Asked Questions

If you're wondering, here are a few answers.

  • Yes, all our cleaning staff undergo thorough training, and they are fully insured for your peace of mind.

  • The frequency of cleaning depends on your needs. We offer one-time, weekly, bi-weekly, and monthly cleaning options.

  • Yes, our cleaning products are pet-friendly and safe for your furry friends.

  • The cost is determined based on factors like the size of the space, the type of cleaning required, and the frequency of services.

  • While we strive to provide consistency, staff assignments may vary due to scheduling and availability. However, if you have a preference, we will do our best to accommodate it.

  • You can easily schedule a cleaning service by visiting our website and fillingout our free quote form. We will then provide you with a quote and get your clean scheduled within 24 hours.

  • We provide a range of services, including regular cleaning, deep cleaning, move-in/move-out cleaning, and specialized services tailored to your needs.

  • Yes, our cleaning products are eco-friendly and safe for both pets and children. We prioritize using non-toxic, gentle solutions.

  • The duration depends on the size and condition of your home. On average, a standard cleaning session may take anywhere from 2 to 4 hours.

  • It's not necessary for you to be present, but you're welcome to be if you prefer. We ensure a secure and trustworthy service.

  • We have a flexible cancellation policy. Please notify us at least 24 hours in advance to avoid any cancellation fees.

  • Yes, all our cleaning staff undergo thorough background checks and are fully insured to provide you with peace of mind.

  • Absolutely! We offer customizable cleaning packages, and you can specify any additional tasks or areas you'd like our team to focus on.

  • Feel free to communicate any special requests or specific instructions during the booking process or directly with our cleaning team. We strive to accommodate your preferences.

  • Our staff is trained to prioritize security and respect your privacy. We have strict protocols in place to safeguard your home during our cleaning sessions.

  • Yes, we provide one-time deep cleaning services tailored for special occasions. Whether it's before a party, after an event, or for a thorough seasonal clean, we have you covered.

  • Yes, we provide post-construction and renovation cleaning services to help clean up the dust, debris, and aftermath of construction work in your home.

  • If you need to cancel a recurring service temporarily, please notify us in advance, and we can adjust your schedule accordingly. Cancellation policies for recurring services may vary, so we'll work with you to find a suitable solution.

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